Appointments section of Optopro is designed to streamline and manage the scheduling of patient visits to ophthalmologists/eye-care clinics. It offers various viewing options, such as daily, weekly, or monthly calendars, to help staff manage the schedule effectively.

Optopro key features and functionalities

  • Online Appointment Booking offers an online portal or mobile app that allows patients to book their appointments directly, choose their preferred doctor, and even select the type of consultation they need.
  • Appointment Scheduling allows the receptionist or medical staff to book, reschedule, or cancel appointments.
  • Patient Registration integrates patient registration at the time of appointment scheduling. New patients can provide their personal details, medical history, and other relevant information before their visit.
  • Appointment Types enables the categorization of appointments based on the type of service needed, such as routine eye exams, consultations for specific eye conditions, surgeries, or follow-up visits.
  • Doctor Schedule displays the availability of different ophthalmologists, allowing appointments to be scheduled based on their availability.
  • Reminders and Notifications sends automated reminders to patients via SMS & Emails about their upcoming appointments.

Optopro Slots Management:

  • Dynamic Slot Allocation: Optopro allocates slots based on the type of appointment, the estimated time required for different procedures (e.g., routine eye check-up vs. a detailed consultation for a specific condition), and the availability of resources.
  • Customizable Time Slots: Optopro allows clinics to customize the duration of different appointment types. For example, a new patient consultation might require a longer slot than a follow-up visit. This customization ensures that each appointment type is allocated an appropriate amount of time, reducing overruns and delays.
  • Real-time Availability Updates: Optopro updates slot availability in real-time as appointments are booked, rescheduled, or canceled. This feature helps in maximizing the utilization of available slots and reduces the chances of double-booking.
  • Doctor and Resource Scheduling: Optopro integrates the schedules of ophthalmologists. This ensures that appointments are only scheduled when both the required personnel and resources are available.
  • Overbooking & Buffer Management: Optopro controls overbooking to account for no-shows and last-minute cancellations.
  • Priority Scheduling: Optopro enables the prioritization of appointments based on urgency, such as allocating slots for emergency cases or prioritizing surgeries over routine check-ups when scheduling resources.
  • Block Scheduling: Optopro allows blocks of time to be reserved for specific types of appointments or procedures. This can help in managing the workload and ensuring that sufficient time is allocated for more complex or time-consuming procedures.
  • Multi-location Support: For practices operating in multiple locations, Optopro can manage slots across different sites, allowing patients to book appointments at their preferred location based on slot availability.
  • Patient Preferences: Optopro accommodates patient preferences for specific time slots or doctors, enhancing the patient experience and satisfaction with the service provided.

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